COVID-19 (Coronavirus) Response

What is's response to COVID-19?
At, the health and safety of our customers and staff is our top priority. Read our COVID-19 FAQs to learn more about th... Read More
Thu, 15 Oct, 2020 at 3:10 PM
What is doing to ensure proper health and safety standards are met during this time?
At our head office and manufacturing facilities across Canada, we've instituted increased hand-washing and wipe-down procedures an... Read More
Mon, 19 Oct, 2020 at 9:36 AM
Will I experience shipping delays during this time?
Due to COVID-19, you may experience delays in shipping and delivery. We work diligently to keep shipping timelines updated on our websit... Read More
Fri, 11 Sep, 2020 at 1:58 PM
Are there any risks associated with accepting deliveries to my home?
According to the World Health Organization, the likelihood of an infected person contaminating commercial goods is low, and the risk of... Read More
Mon, 19 Oct, 2020 at 9:36 AM
What is contactless delivery?
Contactless delivery is when a delivery driver will drop off your package without coming into contact with you. This reduces the risk of... Read More
Tue, 22 Sep, 2020 at 3:19 PM
Will I experience customer service delays during this time?
As efforts to contain COVID-19 continue, we will follow recommendations from Alberta Health Services and the Government of Canada by cl... Read More
Thu, 8 Oct, 2020 at 11:03 AM
Will I be able to return my mattress during this time?
Yes, you will still be able to return your mattress. However, to reduce the risk of COVID-19, some of our pickup partners have tempora... Read More
Mon, 26 Oct, 2020 at 4:11 PM
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